POS overview
Nuvioo POS has two parts:
- The POS portal, at
https://<your-business>.nuvioo.app/pos. Owners and managers use it to set up the menu, locations, tables, staff, payments and devices, and to read sales reports. - The POS app on your iPad or other device. Staff use it to take orders and payments. Guides for the app are coming later.
New here? Follow Set up POS.
Areas of the POS portal
Section titled “Areas of the POS portal”| Sidebar section | What you do there |
|---|---|
| Reports | Sales, payments, staff and tips, menu performance, customers, tax, daily closing and cash safe. |
| Menu management | Items, categories, modifiers, options, combos, services and menus, plus discounts and extra fees. |
| Shop | Locations, table layout and online ordering. |
| Employee management | Employees, roles and permissions, and timesheets. |
| Settings | General settings, and device settings with receipt templates and printers. Payment and refund settings are tabs of General settings. |
Guides
Section titled “Guides”Shops, with address, time zone, phone and tax.
TablesTable groups and tables or stations for each location.
Online orderingWhich locations take online orders.
Menu management
Section titled “Menu management”Group your menu and choose which locations and channels sell it.
ItemsProducts and services you sell, with prices, sizes and add-ons.
Item add-onsAttach add-ons, modifiers and options to a product.
Item stockLink items to Inventory materials so sales use up stock.
Item schedule and pricingLimit when items sell, and set time-based prices.
Import and export itemsAdd or update many items from a file.
ModifiersLists of choices that staff pick when they add an item.
OptionsOption lists where one or several choices are allowed.
CombosSeveral items sold together at one price.
ServicesBillable services that aren’t stock items.
Commodity groupsGroups of items that cut across your categories.
MenusWhich categories each location shows on its POS menu.
Menu settingsThe order of categories and items on the POS and online ordering.
DiscountsDiscounts for the cart, products, categories or coupons.
Extra feesService charges and surcharges.
Employee management
Section titled “Employee management”Staff, their PIN, locations and roles.
Roles and permissionsRoles that control what employees can do on the POS.
TimesheetsClock employees in and out, and see hours and wages.
Tip payout accountAdd the bank account an employee’s tips are paid into.
Settings
Section titled “Settings”Logos, banners, currency and welcome message.
Payment settingsTip options, payment methods and card terminals.
Refund reasonsThe reasons staff choose when they refund.
Devices and printersOrder types, printers, POS devices and IP whitelist.
Receipt templatesWhat prints on receipts.
Reports
Section titled “Reports”Gross sales, tax, net sales, tips and every order.
Sales by timeBusiest hours, and revenue by day, week and month.
Daily closingCheck one day’s sales, payments and cash drawers.
Payments and refundsPayment methods, transactions and refunds.
Settlements and disputesCard payouts and customer disputes.
HistoryWho refunded, voided, reprinted or changed settings, and when.
Staff and tipsEach employee’s sales, shift reports and tips.
Menu performanceTop categories, items and add-ons, and discount use.
Customers and taxPeople served each day, and tax collected.
Cash safeCash in the safe, and every audit, deposit and withdrawal.