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Set up a tip payout account

An employee needs a verified payout account to receive tip distributions. The employee adds it on the Payout page. Tips are paid into this account when a card batch is closed with a tip distribution. See Staff and tips.

The page is separate from the back office. It has no menu and no sign-in screen. The POS app shows it inside its Payout screen, signed in as the employee. Opened in a browser, it needs a link that carries a sign-in token. Without the token, the page is blank.

  1. Enter the employee's details

    On the Information step, fill in First name, Last name and Email. All three are required. Names can be up to 100 characters. The email must be valid. Click Next.

  2. Enter the bank account

    On the Payment account step, fill in the bank account form and its address. Nuvioo’s payment partner provides the form, and it also has the button that submits it. Click Previous to go back and change the details.

  3. Check the result

    When the account is saved, the page reads Successfully Submit! In the POS app you also see Create payout successfully!

The page is in English.

Nuvioo registers the employee as a recipient with its payment partner and attaches the bank account. The account then waits to be verified.

  • The status starts as Pending. It becomes verified when the payment partner confirms the account.
  • Until then, the employee is skipped when a tip distribution is made.
  • When the account exists, the Payout screen in the POS app lists it with the Merchant ID, the account Name, the verified status, the Bank code, the masked Account number and whether it is Active or Inactive.

The employee can add another account later. The first account stays the one tips are paid into.

To see tips that were paid out, open Tip distributions in the Staff and tips report.