Choose your appointment notifications

Notification settings are your personal choices for how you hear about appointments: when one is booked, rescheduled, updated or cancelled, appointment reminders, and appointment requests. Each staff member sets their own.

Open notification settings

In Calendar View, click More actions, then Notification settings. Click Back to Calendar to return.

Notification settings

Turn channels on or off

Under Notification Channels, use the switch on each channel:

Channel	Description on the page
Push	Get real-time alerts on your device.
In App	View notifications inside the app.
Email	Receive updates via email.
SMS	Get text messages for key updates.

A channel switch saves as soon as you change it. You see Channel status updated successfully.

Choose which updates you get

Under Notification Types, the Scheduling & Appointments table has one row per update and one column per channel.

The rows are New appointment booked, Appointment rescheduled, Appointment updated, Appointment cancelled, Appointment reminders and Appointment request. The columns are Push, In App, Email and SMS.

Tick the boxes you want, for example New appointment booked by Email and Appointment cancelled by Push. You can only tick a channel that is turned on. Click Save. You see Save successfully.

Warning

Nuvioo saves these choices for your account, but it does not check them yet when it sends alerts. Alerts about new, updated, reassigned and status-changed appointments appear inside Nuvioo for the person who created the appointment, the assigned staff and the account owner, whatever you tick here. This page does not send email or text alerts.

Reminders for attendees

There are no email or SMS reminders for attendees. To remind an attendee, use Set reminder when you schedule an appointment. It adds an alarm to the calendar invite.

The confirmation, reschedule and update emails that attendees get are sent when you save the appointment. You can’t turn them off here.