Subscribe to apps in the Marketplace

The Marketplace lists every Nuvioo app, such as POS, CRM, Gift card, Inventory and CMS. Each app has its own plans, its own subscription and its own invoices. Subscribing to an app adds it to your Nuvioo for your whole team.

Good to know

Only account administrators can subscribe to or cancel a plan. Other users can look but don’t see Get start.

Find an app

In the sidebar, under Management, click Marketplace. Type in Search Applications to find an app. Each card shows the app’s category, a short description and the starting price.

Click a card to open the app’s page: About, Plans & Packages, and, once you subscribe, Current plan, Payment method and Invoice history.

Before you subscribe

You need a default card. Add one in Billing setting first: the first card you add becomes the default. Without a default card, the Payment window has no Subscribe button.

Subscribe to a plan

1. Choose a plan

   On the app’s page, under Plans & Packages, find the plan you want. Each plan shows its price and how often it’s billed, for example $0.00/month. Click Get start.

   

2. Check the payment

   The Payment window shows the plan, its Cycle (Monthly, Yearly or Daily), the Pricing, and the default card under Payment method.

   If the plan has a free trial and this is your first subscription to the app, the price is crossed out and the trial shows, for example 30 Days Trial $0.00: you pay nothing during the trial, and the plan’s price applies after it.

   

   To use another card, close the window, change your default card in Billing setting, and come back.

3. Subscribe

   Click Subscribe. You see Subscribed successfully, the page reloads, and the app appears in your module bar for your team. See Navigation.

Warning

Clicking Subscribe charges your default card straight away, unless the plan starts with a free trial. There’s no extra confirmation.

If subscribing fails, you see one of these messages:

Message	What to do
Payment failed	The card was declined. Check the card or make another card the default in Billing setting, then try again.
No default payment method	Add a card, or make one the default, in Billing setting.
Subscription already exist	You already have a subscription to this app. Reload the page to see it under Current plan.

Check your plan and invoices

After you subscribe, the app’s page shows your subscription.

• Plans & Packages: your plan’s button reads Actived. While a plan is active, the other plans’ Get start buttons are turned off.
• Current plan: Trial or Active, the Cycle, the Next billing period (when you’re charged next) and the Pricing.
• Payment method: the default card used for this app. Change opens Billing setting.
• Invoice history: one row per invoice.

Column	What it shows
#	The invoice number.
Date	When the invoice was created.
Status	Paid, Open (not paid yet), Draft, Void, Uncollectible or Deleted.
Amount	What was charged.
Period and Frequency	The billing cycle, for example 1 month.
Start and End	The period the invoice covers.

To move to a different plan, contact Nuvioo Support. Plans can’t be switched from this page while one is active.

Unsubscribe

1. Start

   Under Current plan, click Unsubscribe.

2. Confirm

   In Are you sure?, click Confirm, or Cancel to keep the plan.

   

The app keeps working until the end of the period you paid for. Next billing period changes to Will cancel at with that date, and Unsubscribe disappears.

Warning

When the plan ends, your team can no longer use the app.